Thank you for your purchase of Dezert-Tek Inc. products. We are proud to provide the highest quality off-road lighting at affordable prices. We want you to have peace of mind with your purchase of our products through our limited lifetime warranty.
All warranty returns require a Warranty/Return Authorization Form. You must be the original owner with proof of purchase upon claim or proof of product registration.
To begin your warranty claim:
- Please go to our Return/Exchange form (Click here) and fill out all required information.
- Be sure to fill out original purchaser information correctly.
- Follow the instructions provided on the Return/Exchange form page.
Dezert-Tek warrants that our products will be free from defects in materials, manufacturing, and workmanship on all products manufactured after January 2017 by Dezert-Tek. Warranties do not cover, among other things: installation errors, wear and tear, acts of God, misuse, abuse, neglect, accidents, collisions, defects due to custom specifications provided by you, or any product modifications, configurations or combinations not performed by us or on our behalf. Warranties do not cover sun oxidation to aluminum housing.
Should your whip break for any reason, Dezert-tek will replace your whip for a flat rate of $50 per whip, shipping not included on replaced or returned whips.
Following inspection, Dezert-Tek, at its own discretion, will determine whether the defective product will be repaired, replaced, or issued credit in accordance with the Dezert-Tek Limited Lifetime Warranty. Credit values issued will not include shipping amount originally paid. If an identical product is no longer available, we may replace the product with a similar product of comparable value.
Dezert-Tek does not provide return shipping labels on warranty returns.
Please note, our main goal is to maintain 100% satisfied customers and will provide superior customer service. If your product defect does not fall under these terms of this warranty, please contact our support staff and we will find a suitable solution to fix your problem.
Pass-Through Warranty: We resell, and are not the manufacturer of, certain third-party products. We make no express or implied warranties on third-party products and the warranty coverage above do not apply to these products. We will, however, pass through all warranties offered by the manufacturer, who has sole responsibility for processing warranty claims and returns. In all cases, unless otherwise agreed by the manufacturer, you must be the original owner with proof of purchase upon claim or proof of product registration.